Frequently Asked Questions
(801)567-0983
I keep getting paper jams.
*Paper jams are usually cause by worn out rollers or a piece of paper stuck in the machine.
I’m getting lines or spots on the pages.
*Try changing the cartridge.
Printouts are very light
*You can change the print density in the menu on the printer. This will lighten or darken
printouts. If using a color laser printer, open the printer and check to make sure the seal has
been pulled on the cartridge.